Shipping · Singapore & Malaysia

Shipping to Singapore & Malaysia

Everything Singapore and Malaysia customers need to know — PayPal checkout, duties and taxes, delivery times, free shipping and festive cut-off dates — stated plainly.

RQFashion ships to Singapore and Malaysia with tracked delivery through Cai Niao International/4PX, and keeps the details simple: a secure PayPal checkout, duties and taxes shown before you pay, and free shipping on orders over $80 USD.

Payment

For now, we accept PayPal — the simple, secure way to pay online.

PayPal

Pay with your PayPal account — sign in to PayPal at checkout and pay from your account balance.

Pay with your card through PayPal — pay with any credit or debit card linked to your PayPal account. Your card details are processed securely by PayPal and never pass through our site.

If you have a question about paying for your order, contact us.

Duties & Taxes

We believe you should see the full cost before you pay, not after your parcel lands. Your order ships Delivered Duty Unpaid (DDU) — duties and taxes are not included in the price and are payable by the recipient. At checkout, we estimate duties and taxes based on your destination.

By Market

Singapore: GST (currently 9%) applies to all imported goods regardless of order value.

Malaysia: Applicable import duties and taxes are charged per current published rates.

Final duty amounts are always determined by local customs. If duties apply, the carrier (Cai Niao International/4PX) will contact you to arrange payment before delivery.

Delivery Times & Free Shipping

Delivery

3–10 business days

To Singapore and Malaysia after your order ships. Business days exclude weekends and local public holidays.

Processing

1–2 business days

Orders are packed and handed to Cai Niao International/4PX within 1–2 business days of payment confirmation.

Shipping rate

Weight-based, ~$6 per item

Charged by weight rather than a flat fee; the exact rate is calculated at checkout once your address is entered.

Free shipping

Orders over $80 USD

Free tracked shipping to Singapore and Malaysia on orders over $80 USD — the threshold is shown in your cart.

Track your parcel any time on the Cai Niao global tracking page, or via the link in your shipping confirmation email.

Festive Cut-off Dates

Around major holidays, local carriers add extra delivery days. We announce cut-off dates 4–6 weeks before each festive period, so order in time to avoid disappointment.

Hari Raya Aidilfitri
Chinese New Year
Deepavali
Major sales periods — 9.9, 11.11 and 12.12

Cut-off dates and any delivery delays are announced on this page and in our shipping confirmation emails before each festive season.

Questions, Answered

Quick answers for Singapore and Malaysia customers. Each answer is self-contained.

Do you ship to Singapore and Malaysia?

Yes. We ship to Singapore and Malaysia SAR with tracked delivery through Cai Niao International/4PX. Delivery to Singapore and Malaysia takes about 3–10 business days after your order ships.

What payment methods can I use?

For now, we accept PayPal only. At checkout you can pay with your PayPal account, or with any credit or debit card linked to your PayPal account. Your card details are processed securely by PayPal and never pass through our site.

Will I pay GST or import duties?

Your order ships Delivered Duty Unpaid (DDU) — duties and taxes are not included in the price and are payable by the recipient. If duties apply, the carrier will contact you to arrange payment before delivery. For Singapore, GST (currently 9%) applies regardless of order value; for Malaysia, import duties and taxes are charged per current published rates.

How long does delivery take?

Delivery to Singapore and Malaysia takes about 3–10 business days after your order ships, plus 1–2 business days processing. Business days exclude weekends and local public holidays.

Is shipping free?

Standard shipping is free for orders over $80 USD to Singapore and Malaysia. The free-shipping threshold is shown in your cart before checkout.

How do I track my order?

Once your order ships, you receive a confirmation email with a tracking number and a link to the Cai Niao global tracking page. You can also email support@rqfashion.com with your order number.